In a January 26 webinar, the Gartner Peer Insights team revealed its roadmap of Planned Actions for 2022 designed to give vendors and end-users alike a more flexible and streamlined experience. Providing clarity in the ...

Market Expansion Key to GPI Long Term Strategy Gartner’s stated goal for Peer Insights is to be “The undisputed leader for enterprise technology reviews.” But Gartner has struggled to keep pace with G2, TrustRadius, and ...

In an unsurprising but nevertheless significant move, Gartner is permanently canceling vendor-supplied customer references from its Magic Quadrant (MQ) and Critical Capabilities (CC) research methodology. The change took effect on April 28, 2021, and carries ...

Voice of the Customer reports get a methodology change Gartner’s Peer Insights team hosted a January 2021 webinar to announce changes to its peer review site scoring calculations, VoC report methodology, and vendor engagement program. ...

Around this time last year, we published our Guide to Peer Review Sites. We looked at the major players in the peer review site landscape, what AR’s mandate is in relation to these sites, and ...