Privacy Policy

Spotlight AR, LLC and its affiliates (“Spotlight,” “we,” “us,” or “our”) respect your privacy. This Privacy Notice describes the processing of Personal Information (defined below) that is provided, collected, or shared through the websites, applications, social media pages, or other platforms that link to this Privacy Notice (collectively, the “Sites”), as well as the provision of our products and services therein (collectively, the “Offerings”). It also describes your choices about the collection, sharing, and use of your Personal Information.

We provide specific important information for California residents in Section 12.

1. Personal Information We Collect

We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.

The types of Personal Information we collect may include:

  • Contact and Personal Information: If you submit an inquiry, create an account, transact with us, or provide information in connection with the Sites or Offerings, we may collect your contact information and such other Personal Information we believe necessary to meet our associated obligations. 
  • Communication Information: This includes the contents of your communications with us, whether via e-mail, social media, telephone, or other medium.
  • Purchase and Financial Information: We may collect your order history and information about the transactions you have completed with us, to include your associated financial information. 
  • Employment Information: If you apply for employment, we may collect your employment and work history, and other information related to your qualifications for potential employment.
  • Offerings and Sites Usage Information: We may collect any data associated with provision of our Offerings and usage of the Sites, to include any inferences made from such data.

2. How We Collect Your Personal Information

Directly from You: You may provide Personal Information pursuant to usage of the Sites and/or provision of the Offerings, including, without limitation, filling out forms, conducting transactions, communicating with us (including with our customer service team via any medium), usage of the Offerings, or making warranty claims or providing any feedback on the Offerings or Sites.

From Technology: For example, our Offerings, Sites, and service providers may use automatic data collection technologies to collect information about your usage of the Offerings and Sites, such as usage and browser information.  These automatic data technologies may include cookies, mobile device identifiers, pixel tags, and other similar technologies.

Most internet browsers provide you the ability to block, delete, or disable cookies, and mobile devices may allow you to disable transmission of certain identifiers and/or location data. If you choose to reject cookies or identifiers, some features of the Sites or Offerings may not be available, or some functionality may be limited or unavailable.  Please review the help pages of your browser or mobile device for assistance with changing your settings. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.

For more information on cookies, see Section 10 below.

From Third Parties: For example, we may work with service providers, business partners, subcontractors, advertising networks, social media platforms, analytics providers, and search information providers, who may provide us with Personal Information about you.

We utilize Google Analytics, and to learn more about how Google Analytics collects and processes data, please visit www.google.com/policies/privacy/partners/.

From Public Sources: For example, we may receive information from public websites, government entities that maintain public records, or information you submit to public forums.

3. How We Use Personal Information

To the extent permitted by applicable law, we may use Personal Information:

  • Provide and improve the Sites and Offerings, as well as our business functions;
  • Fulfill user and customer requests;
  • Market and advertise the Sites and Offerings;
  • Respond to inquiries related to employment opportunities;
  • For benchmarking, data analysis, audits, improving the Sites and Offerings, facilitating product and software development, and conducting research and analysis, including to better understand our users and customers;
  • For the security of the Offerings, Sites, our company, users, and other third parties;
  • Meet and comply with contract, legal, or regulatory requirements and our policies;
  • Protect against spam, abuse, security incidents, criminal activity, claims, and other liabilities, to include by resolving disputes and enforcing our agreements; and
  • As necessary for any other lawful purpose for which the Personal Information is collected.

4. Sharing of Personal Information 

We may share your Personal Information in the following circumstances:

  • With Our Organization and Affiliates: We may share your Personal Information across our organization and with those entities and persons that control, are controlled by, or are under common control with Spotlight (“Affiliates”).
  • With Our Service Providers: When we utilize a service provider to help operate the Sites, provide the Offerings, or conduct our business, we may provide the Service Providers access to Personal Information as necessary to perform their service.
  • With Other Third Parties: We may share your Personal Information with third parties for marketing purposes or to improve your experience on the Sites and Offerings. For example, a hash of your email address may be provided to the Gravatar service to determine if you are using it, and if so, your profile picture may be visible to the public in the context of your comment (the Gravatar service privacy policy is available here: https://automattic.com/privacy/). These third parties may also use your Personal Information to, among other things, send you information or contact you about their services and products.
  • For Legal Obligations or Safety Reasons: When we or our Affiliates have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of any legal agreement, including any terms of use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Spotlight and its Affiliates, its users, or the public against harm.
  • In the Case of a Merger or Sale: If and when we or our Affiliates are involved in a merger, acquisition, or any form of transfer or sale of some or all of our or our Affiliates’ business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business. Where legally required we will give you prior notice and if you have a legal right to do so, an opportunity to object to this transfer.

5. How Long We Keep Your Personal Information

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Notice, or any longer retention period required by law. 

6. How We Protect Your Personal Information

We care about the security of Personal Information, and accordingly use commercially reasonable efforts to protect the Personal Information we process. Despite the technical, organizational, and physical safeguards we employ, we cannot guarantee the integrity and security of Personal Information given the security risks inherent in internet and information technologies. Further, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information.

7. Your Choices and Controls

Depending on where you live, you may have the right to exercise certain controls and choices regarding our collection, use, and sharing of your Personal Information. To opt-out of marketing communications please email us at marketing@spotlightar.com or by following any relevant instructions included in our correspondence. 

Please note that, even if you opt-out of marketing correspondence, we may still need to contact you with important transactional or administrative information related to your account or any Offerings you have requested or received from us, as permitted by law.

To exercise other rights with respect to your Personal Information, please contact us using the information in Section 14 below.

8. International Use of the Offerings or Sites

The Sites or Offerings may be hosted throughout the world, including in and from United States. If you are using our Sites or Offerings from outside of the United States, you acknowledge that by providing your Personal Information it may be transferred to, stored, collected, or processed in the United States.

9. Children’s Privacy

Our Sites and Offerings are not intended for use by children under 13 years of age. If we learn that we have collected personal information from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it. If you are a parent or guardian and believe your child under 13 has given us their Personal Information, you can email us at marketing@spotlightar.com or contact us using the information listed in Section 14.

10. Use of Cookies

A cookie is a small file that a site asks a browser to store. Cookies are categorized as either temporary (“session”) or persistent; set by us (“first-party”) or others (“third-party”); and have various purposes, such as, strictly necessary, preferences, statistics, or marketing.  If the information collected using cookies constitutes Personal Information, the provisions of the Privacy Notice apply. 

We use the following first-party cookies: 

  • Strictly Necessary Cookies: These session cookies are essential for providing the Offering or navigating the Sites.

The following types third-party cookies are used on the site:

  • Statistics Cookies: These cookies gather information on your usage of the Offerings and/or Sites.
  • Marketing Cookies: These persistent cookies track online activities primarily to help advertisers to deliver more relevant advertising.

11. Links to Third-Party Websites and Services

We are not responsible for the practices employed by any websites or services linked to or from our Sites or Offerings, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s privacy policy or notice.

Articles on the Sites may include embedded content (e.g., videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website, and these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.

12. California Residents

We do not currently believe that we fall under the California Consumer Privacy Act and associated regulations (collectively, the “CCPA”), although we may in the future.  In the event we fall under the CCPA, this Section describes (1) the categories of CCPA Personal Information (defined below) that may be collected and disclosed by us, (2) your rights as a California resident under the CCPA, and (3) how to exercise those rights.

The term “CCPA Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. 

A. Categories of CCPA Personal Information Collected and Used

We may have collected the below categories of CCPA Personal Information within the past 12 months. 

  • Identifiers: Information that could identify a consumer or household, such as real name, IP addresses, email address, and online identifiers.
  • Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet or Network Activity: For example, information on interactions with a website, application, or advertisement.
  • Professional/Employment-related Information: For example, past job history.
  • Education Information: Not publicly available identifiable information, as defined in the Family Educational Rights and Privacy Act.
  • Profile Based on Inferences from Other Categories: For example, a profile regarding consumer preferences or characteristics.
  • Protected Classification Characteristics: Which we do not intentionally collect but may be revealed in other collected data.
  • Personal Information: Includes items described in Cal. Civ. Code § 1798.80(e), some of which overlap with other categories, such as a name, signature, Social Security number, address, telephone number, driver’s license or state ID number, education, employment history, or credit/debit card number.

We may provide each of these categories of CCPA Personal Information to our service providers to the extent necessary for them to facilitate our business purposes, including those set forth in Section 3.

  • Your California Privacy Rights

If you are a resident of California, you may have the following rights:

Privacy RightDescription
Right to KnowThe right to be notified of what categories of CCPA Personal Information will be collected at or before the point of collection and the purposes for which they will be used and shared.
Right of AccessThe right to request the categories of CCPA Personal Information that we collected in the previous twelve (12) months, the categories of sources from which the CCPA Personal Information was collected, the specific pieces of CCPA Personal Information we have collected about you, and the business purposes for which such Personal Information is collected and shared. You may also have the right to request the categories of CCPA Personal Information disclosed for business purposes, and the categories of third parties in the twelve (12) months preceding your request for your CCPA Personal Information.  If delivered electronically, the information shall be portable, and to the extent technically feasible, in a readily useable format.
Right to DeleteThe right to have your CCPA Personal Information deleted. However, please be aware that we may not fulfill your request for deletion if we (or our service provider(s)) are required or permitted to retain your CCPA Personal Information for one or more of the following categories of purposes: (1) to complete a transaction for which the CCPA Personal Information was collected, provide a good or service requested by you, or complete a contract between us and you; (2) to ensure our website integrity, security, and functionality; (3) to comply with applicable law or a legal obligation, or exercise rights under the law (including free speech rights); or (4) to otherwise use your CCPA Personal Information internally, in a lawful manner that is compatible with the context in which you provided it.
To Opt Out of Sale or SharingThe right to opt out of the sale or sharing of your CCPA Personal Information.  Spotlight does not believe we have “sold” or “shared” (as those terms are defined in the CCPA) CCPA Personal Information in the last 12 months.
Data PortabilityThe right to receive the CCPA Personal Information you have previously provided to us.
Right of Non-DiscriminationYou have a right not to receive discriminatory treatment by any business when you exercise your California privacy rights, and you will not be discriminated against in any way by virtue of your exercise of these rights, which means we will not deny goods or services to you, provide a different prices or rates for goods or services to you, or provide a different level or quality of goods or services to you. 

If you would like to exercise your rights listed above, please send (or have your authorized agent send) an email tomarketing@spotlightar.com or call us toll-free at: (888) 830-2770.

We may need to verify your identity before fulfilling your requests.  If we cannot initially verify your identity, we may request additional information to complete the verification process. Any Personal Information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification. 

We may deny certain requests, or only fulfill some in part, as permitted or required by law (e.g., records retention for legal purposes such as tax accounting). 

The CCPA gives California Consumers the right to lodge a complaint with the California Attorney General’s office. The Attorney General’s office may be contacted at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company or by telephone at: (916) 210-6276.

You may be eligible to receive a copy of this Section in an alternate format (e.g., printable) or language, and to do so please contact us using the information provided in Section 15.

13. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

14. Changes to this Privacy Notice

Please note that we may modify or update this Privacy Notice from time to time, so please review it periodically. We may provide you with an updated Privacy Notice if material changes are made. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately. 

15. Contact Us

If you have any questions about our practices or this Privacy Notice, please contact us at marketing@spotlightar.com.